Terms and Conditions

Dr. Ganesh V.L – Neurosurgery Practice

Last Updated: May 9, 2026

Welcome to the website of Dr. Ganesh V.L, Consultant Neurosurgeon. These Terms and Conditions (“Terms”) govern your use of our website (drganeshvl.com) and services. By accessing or using this website, you agree to be bound by these Terms.

1. Acceptance of Terms

By using this website, you confirm that:

You have read, understood, and agree to these Terms
You are at least 18 years old or have parental/guardian consent
You will comply with all applicable laws and regulations
You will use this website only for lawful purposes

2. Medical Disclaimer

Not a Substitute for Professional Medical Advice

The information provided on this website is for general educational and informational purposes only. It is NOT intended to:

Replace professional medical advice, diagnosis, or treatment
Serve as a recommendation for any specific medical treatment, procedure, or physician
Be relied upon for medical decision-making without consulting a qualified healthcare professional

Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.

No Doctor-Patient Relationship

Use of this website and submission of forms or inquiries does NOT create a doctor-patient relationship. A doctor-patient relationship is established only when:

You have a confirmed, in-person consultation with Dr. Ganesh V.L
You receive formal acceptance of care from Dr. Ganesh V.L
Appropriate consent and medical documentation is completed

Emergency Situations

If you are experiencing a medical emergency, call emergency services immediately (dial 108 or go to the nearest emergency room). Do not use this website or email for emergency medical needs.

Information Accuracy

While we strive to provide accurate and up-to-date information, medical knowledge evolves constantly. Information may not reflect the most current research and is general in nature. We make no warranties about the accuracy, completeness, or reliability of information.

3. Use of Website

Permitted Use

You may use this website to:

Learn about Dr. Ganesh V.L’s qualifications and services
Read educational content about neurological conditions
Submit appointment requests and inquiries
Access patient resources and information

Prohibited Use

You may NOT:

Use this website for any unlawful purpose
Attempt to gain unauthorized access to our systems
Transmit viruses, malware, or harmful code
Scrape, copy, or reproduce content without permission
Impersonate Dr. Ganesh V.L or our practice
Interfere with the proper functioning of the website

4. Appointment Booking & Consultation

Appointment Requests

Submitting an appointment request through this website:

Does NOT guarantee an appointment
Will be confirmed via phone, email, or WhatsApp

Appointment Confirmation

Appointments are confirmed only when you receive:

Direct confirmation from our office staff
Scheduled date and time communicated to you

Cancellation Policy

Patient Cancellations: Please provide at least 24 hours’ notice for cancellations or rescheduling
Office Cancellations: We reserve the right to cancel or reschedule appointments due to emergencies
No-Show Policy: Repeated missed appointments without notice may affect future scheduling

Consultation Fees

Consultation fees will be communicated at the time of booking
Payment is typically required at the time of consultation
We accept cash, card payments, and digital payment methods
Insurance claims are the patient’s responsibility (we provide necessary documentation)

5. Intellectual Property Rights

Ownership

All content on this website is the property of Dr. Ganesh V.L or licensed to us, including text, images, graphics, logos, photographs, videos, audio content, website design, layout, and code.

Copyright

All content is protected by Indian copyright law and international copyright treaties.

Limited License

We grant you a limited, non-exclusive, non-transferable license to:

Access and view website content for personal, non-commercial use
Print or download content for your personal reference

You may NOT:

Reproduce, distribute, or publicly display our content without written permission
Use our content for commercial purposes
Remove copyright or proprietary notices

6. Patient Responsibilities

As a patient or website user, you agree to:

Provide Accurate Information

Give truthful and complete medical history
Provide accurate contact information

Follow Medical Advice

Adhere to prescribed treatment plans
Attend scheduled follow-up appointments

Respect Privacy & Confidentiality

Not share other patients’ information you may encounter

Timely Payment

Pay all fees and charges in a timely manner

7. Limitation of Liability

To the Fullest Extent Permitted by Law

Dr. Ganesh V.L and associated parties shall NOT be liable for:

Indirect Damages: Any indirect, incidental, consequential, or punitive damages
Website Issues: Errors, interruptions, delays, or unavailability of the website
Information Reliance: Any reliance on information from this website without professional consultation
Data Loss: Loss of data or information submitted through the website

Medical Treatment

Our liability for medical treatment is governed by Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations, medical negligence laws applicable in Kerala and India, and the standard of care expected of a reasonable neurosurgeon.

8. Indemnification

You agree to indemnify, defend, and hold harmless Dr. Ganesh V.L, our staff, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

Your violation of these Terms
Your violation of any law or regulation
Your use or misuse of this website

9. Third-Party Services & Links

External Links

Our website may contain links to third-party websites (hospitals, diagnostic centers, medical resources). We do not endorse or control these external sites and are not responsible for their content, privacy practices, or terms. We encourage you to review their policies before use.

Payment Processors

We may use third-party payment processors. Your payment information is subject to their privacy policies and security measures.

10. Privacy & Data Protection

Please review our Privacy Policy for information about how we collect, use, and protect your information. We maintain strict patient confidentiality in accordance with Indian Medical Council regulations, Information Technology Act, 2000, and healthcare privacy best practices.

11. Modification of Terms

We reserve the right to modify these Terms at any time. Changes will be effective when:

Updated Terms are posted on this website
The “Last Updated” date is changed

Your continued use of the website after changes constitutes acceptance of the modified Terms.

12. Governing Law & Jurisdiction

These Terms are governed by:

Applicable Law: Laws of India and the State of Kerala
Jurisdiction: Courts of Ernakulam, Kerala, India have exclusive jurisdiction over any disputes

Dispute Resolution

In the event of any dispute:

Informal Resolution: We encourage you to contact us first to resolve issues amicably
Mediation: If informal resolution fails, disputes may be referred to mediation
Legal Action: Legal proceedings may be initiated only after attempting resolution

13. Professional Registration & Credentials

Dr. Ganesh V.L is a registered medical practitioner:

Qualification: MBBS, MS, MCh (Neurosurgery), AIIMS New Delhi
Specialization: Neurosurgery (Brain & Spine Surgery)
Practice Location: Sunrise Hospital, Kakkanad, Kerala

All medical services are provided in accordance with Indian Medical Council standards and medical ethics.

14. Contact Information

For questions, concerns, or clarifications regarding these Terms:

Dr. Ganesh V.L – Neurosurgery Practice

Sunrise Hospital

Seaport – Airport Rd, Thrikkakara

Kakkanad, Kerala 682030

Phone: +91 99974 35518

WhatsApp: +91 99974 35518

Email: ganeshmedicorockz@gmail.com

Office Hours: Monday–Friday: 9 AM–5 PM; Saturday: 9 AM–1 PM; Emergency: 24/7

15. Acknowledgment

By using this website, you acknowledge that you have read and understood these Terms and Conditions, agree to be bound by these Terms, understand the medical disclaimer and its limitations, and consent to the use of your information as described in our Privacy Policy.

Thank you for choosing Dr. Ganesh V.L for your neurological care needs.

Last Updated: May 9, 2026 | Effective Date: May 9, 2026 | Version: 1.0